Know Your Customer (KYC) Policy * Users can only deposit or withdraw once KYC is successful

Introduction:

Here at Terabet is committed to providing a safe and secure gaming environment for all of its players. As part of our commitment to responsible gaming, we have implemented a Know Your Customer (KYC) policy. This policy requires all players to verify their identity and age before they can deposit funds or withdraw winnings.

Purpose

The purpose of our KYC policy is to:

  • Prevent underage gambling

  • Combat fraud and money laundering

  • Protect our players' personal information

  • Meet our regulatory obligations

Scope

This policy applies to all players of Terabet sports , Terabet casino and Terabet poker . There are no exceptions to this policy.

Verification Process

All players must verify their identity and age by providing us with the following information:

  • Full name

  • Date of birth

  • Address

  • Government-issued ID (e.g., driver's license, passport)

We may also ask players to provide additional information, such as a copy of a utility bill or bank statement.

Verification Methods

We may use a variety of methods to verify player information, including:

  • Document verification

  • Facial recognition

  • Phone verification

  • Address verification

Timeframe

We will verify player information as soon as possible after it is received. However, we may need additional time to verify complex or incomplete information.

Consequences of Non-Compliance

Failure to comply with our KYC policy may result in the following:

  • Suspension of your account

  • Forfeiture of your winnings

  • Reporting of your account to law enforcement

Updates to Policy

We may update this policy from time to time. We will notify players of any changes to the policy by posting the updated policy on our website.

Contact Us

If you have any questions about our KYC policy, please contact us at [email protected].

Effective Date:

This policy is effective immediately.